The key challenges are as follows:
Some of The main features and services provided to Done are given below:
Main and sub services:
All the main and sub-services are listed on the screen. The users are able to select a main service such as Cars and a sub-service such as Car wash. Only a two-level hierarchy is shown. The users can make selections as “Service at home” and “Collect and return”.
All orders placed by the users are displayed as a list. The users are able to filter the orders based on pending, accepted, completed and failed statuses.
The hyperpay is integrated for all the credit card transactions and if the user selects Cash on Delivery as the payment option then no payment is done from the app.
In case a provider did not come but somehow marked the job as completed, the users will be able to mark that job as disputed by going on the order tracking sheet.