Problem

The key challenges are as follows:

  • Professional Application that lists services at your convenience
  • Bridge the gap between service providers and service users
  • Promote the services industry in KSA
  • Acquiring new customers through their online presence
  • Scale their business

Solution

 

  • Android and iOS Application with two flows
  • Service provider and User
  • Admin Panel for provider and user
  • User/Customer Website
  • Maintenance and support for the application and website

Done

Some of The main features and services provided to Done are given below:

Admin Portal

Main and sub services:
All the main and sub-services are listed on the screen. The users are able to select a main service such as Cars and a sub-service such as Car wash. Only a two-level hierarchy is shown. The users can make selections as “Service at home” and “Collect and return”.

Orders tracking:
All orders placed by the users are displayed as a list. The users are able to filter the orders based on pending, accepted, completed and failed statuses.

Admin Portal

Hyperpay integration:
The hyperpay is integrated for all the credit card transactions and if the user selects Cash on Delivery as the payment option then no payment is done from the app.

Disputed job
In case a provider did not come but somehow marked the job as completed, the users will be able to mark that job as disputed by going on the order tracking sheet.

Get in touch with us

Things
we do next

  • Our team contacts you within one business day
  • We engage an initial discussion to understand your requirements
  • Our team of analysts and developers assess the scope and propose a way forward with mutual consultation